Last Updated: July 31st 2023
Processing Time: All orders placed on LoveandHap [www.LoveandHap.com] ("Website") are typically processed within 1-2 business days from the date of purchase. During peak seasons or special promotions, processing times may vary, but we always strive to fulfill orders promptly.
Shipping Method: We offer free shipping for all orders within the United States.
Delivery Time: Delivery times may vary based on your location within the USA and other factors beyond our control. On average, you can expect your order to arrive within 5-7 business days from the date of shipment. Please note that unforeseen circumstances such as weather conditions or carrier delays may impact delivery times.
Tracking Information: For your convenience, we provide tracking numbers for all orders. Once your order is shipped, you will receive an email with the tracking details, allowing you to monitor the delivery status of your package.
Shipping Restrictions: At this time, we only ship to locations within the United States. We apologize for any inconvenience caused and appreciate your understanding.
Refunds and Returns: We want you to be fully satisfied with your purchase. If, for any reason, you are not entirely happy with your order, we offer free refunds within 30 days of the purchase date. To initiate a refund or return, please contact our customer support team at firstname.lastname@example.org with your order details.
Lost or Damaged Items: While we take utmost care to ensure that your order reaches you in perfect condition, occasionally, packages may be lost or damaged during transit. In such cases, please notify us immediately at email@example.com, and we will work with the carrier to resolve the issue and ensure you receive a replacement or refund.
Contact Us: If you have any questions or concerns regarding our Shipping Policy or any other matter, please do not hesitate to contact us at firstname.lastname@example.org. Our customer support team is here to assist you.